CBORD & Horizon Software International, LLC
Mid-Level Product Designer
AUG 2019 - CURRENT
- Responsible for User Research, Information Architecture, Interaction and Visual Design, Prototyping, and Usability Testing across multiple products
- Helped establish the company's first accessible design system complete with foundations and components, design principals and uses
- Designed SaaS products and collaborated on the creation of a design system compliant with WCAG 2.1 standards
- Mentored intern designers on project workflows, wireframe construction, usability testing, and collaboration with stakeholders
- Conducted interviews to help find future talent and team members
- Created and coordinated a team-lead Lunch and Learn series
Qoins
UX Consultant, Designer, Researcher, and Writer
MAY 2019
- Led the design vision, set product timeline and direction
- Closely worked with the CEO and stakeholders to redesign the onboarding experience to increase conversion rates
- Created a new information architecture schema and transparent content strategy
- Responsible for user research, testing, copywriting, visual design, prototyping, and interaction design
General Assembly
UX Researcher and Designer
MARCH 2019 - JUNE 2019
Full-time, project-based UX Design program that included 500+ hours of professional training and coursework over a 10-week immersive period. Developed a portfolio of individual and collaborative projects for mobile and web, including:
- DAILY BREAD- website for a food waste service using Sketch and sprint planning
- FERNBANK EXPERIENCE- augmented reality navigation app for Fernbank with a focus on interviewing stakeholders, product and interaction design, and Figma as Project Manager
- RHEN‘S QUEST- a microsite for Rhen’s Nest Toy Shop focusing on business values and goals, information architecture, site mapping, prototyping, competitive audits and Adobe XD
- CHOW TIME- user-centered design of a mobile application utilizing interviews, wireframing, user flows, and usability testing
Past Experience
Georgia Dental Laboratory, Inc.
Lead CAD/CAM Designer
FEB 2016 - MARCH 2019
- Cross trained team members, monitored production of department, collaborated with department managers to improve processes and implementation of new SOP's for department
- Crafted dental restorations using scanners, design software, 5-axis milling machines, and 3D printers
- Consulted and helped plan cases with clinicians and staff
- Designed implant related full mouth reconstruction
- Gained experience in Posterior and Anterior aesthetic cases
Ruby Tuesday
Hostess and Server Assisstant
AUG 2014 - NOV 2015
- Greeted guests and escorted them to their table services
- Dedicated to positive customer relations by communicating delays, and offering additional services to keep patrons occupied and satisfied while waiting
- Organized reservations and pre-shift seating charts
- Courteous customer service and addressed customer complaints
